Your Hearing Care Team

At HEARING WALES, we want all of our clients to receive the very best in hearing care and advice. That’s why all of our team members are hand-picked to compliment the services that we offer, our key values, and allow you to access a wholistic approach to all of your hearing care needs.


Audiology Team

Leading our Audiology Team is Senior Hearing Aid Audiologist, Ben Davies RHAD MSHAA. With almost 20 years experience in helping people to significantly improve their quality of life, Ben has helped hundreds of people to hear more clearly.

Our Audiology Team includes experienced independent Hearing Aid Audiologists, Hearing Care Assistants and Technical Support and ensures that you receive the very best in Hearing Care.


Ear Wax Removal Nurse

With more than 20 years experience as a registered nurse in General Practice, Melanie Steadman RGN has significantly improved our service offering since she joined the team in 2012.

Melanie performs Ear Wax Removal many times every week and so is extremely experienced and competent. She is a very popular member of the team and we receive many compliments on her work, especially on how gently the procedure is performed. These compliments have often come from clients who have had uncomfortable or unsuccessful experiences in the past.


Office Staff

We have the most wonderful and friendly office staff who are well informed and able to answer many of your queries ranging from hearing tests to hearing aid batteries or price comparisons. They are a real asset to the team and can help you with all sorts of useful help and advice, including general queries and help cleaning and maintaining your hearing aid. Call now for a chat or pop in if you are passing!


Hearing Wales Hearing Aid Audiologist Team