We are very proud of our independence, our presence across Wales and the difference that our team has made to many people’s lives. We pride ourselves in the trust our customers have in us.
If you think you may have a hearing loss, come and see us for a free hearing test and consultation with our expert audiology team. We can help support you through the process and find the best solution for you.
Find out more about hearing tests and what to expect here.
You will never find any of our team trying to persuade you into purchasing hearing technology that may be unsuitable for your needs, however new on the market it may be. Our business is largely built on recommendations and we will always advise you honestly.
We are pleased to introduce our brilliant team of hearing aid specialists! Our Audiologists have professional clinical experience and provide expert guidance to every customer with their hearing loss journey. All are registered with the Health Care and Professions Council and they pride themselves on their advanced training in the latest techniques to help combat hearing loss, including fitting the Phonak Lyric. They are all qualified to offer Microsuction ear wax removal at any of our five clinics in Swansea, Narberth, Newcastle Emlyn, Cardiff and Mumbles.
We have a fantastic audiology support team who are always on hand to assist our customers with their rehabilitation and aftercare requirements. Everyone who works at Hearing Wales has extensive training to be able to offer over the phone support to customers as well as help with general cleaning and maintenance advice. Alongside booking appointments for customers, they also liaise directly with the manufacturers to facilitate the orders and warranty service agreements that are provided with any purchase from Hearing Wales.
Many parts of Wales have small populations and that can mean that customers have to travel large distances to get the care, products or services they need. Through our unique business model we bring our portfolio to your local village and town every couple of weeks at very competitive prices. Our Audiologists equipment is completely portable allowing us to test your hearing anywhere and everywhere. Of course, many people still like to come to our main five star branch in Swansea.
View our remote locations
If you have not had a hearing test before, we realise that you may be concerned about what to expect. You have no need to be, as hearing tests are totally painless and straightforward. Our 5 Star Hearing Centre is in Swansea and we have mobile centres in most towns and villages throughout Wales, Bristol and Bath. Our free domiciliary service covers the whole area too.
We can arrange for you to be seen by an experienced and fully qualified audiologist either in the comfort and privacy of your own home, in our branch or at a local clinic at a time that is convenient for you. All Hearing Wales Tests are FREE and with NO obligation and conducted by qualified Hearing Aid Audiologists registered with the Health and Care Professions Council (HCPC).
Our simple online hearing test is designed to help you on your way to better hearing. It does not replace a clinical hearing test carried out by a professional audiologist but it is a place to start if you think you may have issues with your hearing.
Click on the link below to try out our new online hearing test:
