HEARING AID NEWS – WHATS NEW? I think we would all agree that 2020 has been a challenging year so far, particularly for those suffering from hearing loss. As many of you will have experienced, hearing loss can often lead to feelings of loneliness and isolation, but the lockdown and continued safety measures have really heightened this.
Technology has helped in some ways, but has also been frustrating, especially if you are unable to hear as well as you used to. And let’s not get started on masks!
We wanted to share with you ways that we can help you during these times, and also share some other hearing aid news with you.
COVID-19 SAFE HEARING CARE
During lockdown, we kept our phone lines open throughout, and were able to continue to help our clients remotely with hearing aid adjustments and repairs, and
some new orders. We still are able to do this but are delighted that we can also offer the following services in a COVID safe way:
- Doorstep adjustments
- Ear Wax Removal Via Micro Suction
- Check Ups and Adjustments
- Clean and Check of Aids
- Hearing Tests and Ear Examinations
- New Hearing Aid Orders
- Replacement of Lost or Damaged Hearing Aids
- Hearing Aid Repairs and Accessories
We are here whenever you need us. Remember that both regular servicing and hearing assessments will help you get the most from your aids. Please call us on 0800 313 4304.
HEARING ENGLAND
Ever since Hearing Wales was established in 2009, we have worked in the West of England and the South West under the umbrella of Hearing Wales. In June this year we are now looking after clients in England under the trading name Hearing England. This is good news if you are planning a trip to England, or indeed relocating, we can continue to help you with your hearing aids. Find out more here: www.hearingengland.com
REDUCED PRICE BATTERIES
For the remainder of 2020, we are offering all packs of hearing aids batteries for the reduced price of £1.70 per pack. This includes free package and postage (minimum order of 6 packs applies).
LATEST HEARING AID TECHNOLOGY
It’s a very exciting time to be a hearing aid specialist, as we now have so much innovative technology to offer our clients.
Some of the new technology available from Hearing Wales:
- Re-chargeable hearing aids—no more fiddly batteries!
- Bluetooth connected aids—stream phone calls, TV and music straight to your aids
- Hearing aids with Artificial Intelligence that learn the best settings for you personally
- Hearing aids with built in motion sensors so you can hear clearly, even in wind noise
- Improved speech directionality technology, so you never miss out on conversation
Interested? Our Audiologists can demonstrate the latest technology to suit you.
NEW AID OF THE MOMENT
Probably the most exciting and innovative hearing aid news in 2020 goes to Widex and their range of Moment hearing aids. Currently, we are the only audiologists in Wales to offer these aids but the most appealing aspect about these aids is that Widex have reduced the delay of sound entering the ear via the aid to zero seconds! This has never been done before and is a revelation for those users who find the delay and echoing in other aids irritating.
To have an appointment for a free demonstration of these aids please call our customer care team on 0800 313 4304.
Widex guarantee you notice the difference immediately!
HEARING AID ‘MASK MODE
Some manufacturers have introduced a free ‘mask mode’ on the hearing aid apps, which reduces the muffled sound from speakers wearing a mask. To find out if this will work on your current aids, please contact us and our expert Audiologists can advise you. Find out more here.
AND FINALLY… WHAT DO YOU NEED FROM US?
The unprecedented events surrounding the lockdown of 2020 took us all by surprise, and whilst we did everything within our power to try and assist our customers, we are aware that there may have been more ways we could have helped. We would really appreciate any feedback you could give us on how we could do more for you if this situation arises again.
Call us on 0800 313 4304
Send an email to office@hearingwales.com
Write to us: 99 Newton Road, Mumbles, Swansea, SA3 4BN.
